Thank you very, very much for your solution ! I had Lightroom installed before Air and I had the same “error 2038″

Following your instruction : 1 – I ran the AIR Uninstaller App 2 – I put the Users/YOUR_USERNAME/Library/Application\ Support/Adobe/Lightroom/ in another file for a while (the system asked for my password) 3 – then I deleted the entire Users/YOUR_USERNAME/Library/Application\ Support/Adobe (password again) 4 – I ran the AIR installer App : IT WORKED !!! (at last) 5 – I put back the Lightroom file in the /Application\ Support/Adobe/

Again thank you VERY, VERY MUCH for your help. I do not congratulate Adobe for this …

Ludovic

Interestingly, I needed sudo privileges to do that. I should have paid attention to what was in there that was improperly set up. ALSO, someone that tries this should pay attention to the dates of the files that are improperly set. I’m going to guess that that the dates are the same as the date that Creative Suite was installed, and this problem primarily affects people who install CS5 before they install AIR.

HTH, Brian

-Uninstall ALL air applications. -Uninstall AIR, using the Uninstaller App ( located in /Applications/Utilities )

AND

-Delete the following directory:

sudo rm -rf /Users/YOUR_USERNAME/Library/Application\ Support/Adobe/AIR/

And BINGO! after doing that, reinstall adobe air, and tweetdeck!!!

There you go, at least that worked for me, hopefully it works for you!

I still do not agree with your installer policy, but it’s good to know why it is as it is.

First: apologies for not coming back to this thread sooner.

Second: Please try the beta 3 installer, now available from http://www.adobe.com/go/getair. We believe it’s much improved, but would appreciate your putting it through the ringer. (Which I’m sure you will!)

Let me try and respond quickly to a few points in this thread. I’m sure I’m leaving some out, but here it goes:

1) We really do listen to customer feedback. Unfortunately that doesn’t mean we can address all of it, for a variety of reasons–including not enough hours in the day.

2) The AIR installers, for both the runtime and applications, will now perform logging. See http://blogs.adobe.com/simplicity/2007/10/air_installer_logging.html. Yes, we should have done this sooner.

3) Yes, on Windows we use MSI under the covers, but we still display our own UI on top–same UI as on the Mac. Just to clarify.

4) We didn’t use packages under the covers on Mac because (a) we couldn’t find a supported way to do that and (b) when we asked Mac admins (yes, we asked first!), they said they didn’t care anyway. (Apparently none of those Mac admins have posted to this thread…)

5) We of course do test these things before we let them out the door, but the whole point of betas is to get the feedback we can’t get any other way. So while I am truly sorry the beta experience wasn’t better for you folks, I’m glad the beta releases are working to improve the product.

Thanks again for your feedback.

regards, Oliver Goldman Adobe AIR Engineering

before install sudo chmod 777 /Library/Frameworks sudo chmod 777 /Applications

after install redo the same lines, with chmod 755

Best, Alex

“So, basically just sudo chmod 777 /Application and /Library/Frameworks, then run the installer, and sudo chmod back to 755.”

NO “~”

Worked for me with B2 in Mac 10.4.11

“Installation of both Adobe AIR itself and AIR applications is done via Windows Installer–more commonly referred to as MSI. Using MSI is the doing the “right thing”, but it certainly isn’t the easy thing.”

Which is very odd since they don’t want to use the installer on Mac OS X (which is quite simple to work with). What rationale is there behind this? Don’t use the simple installer on Mac, but use the hard-to-use installer on Windows, because that’s “the right thing”. Come on Adobe, you can do better than this nonsense.

http://blogs.adobe.com/simplicity/2007/10/air_installer_logging.html

Also, according to Oliver at Adobe AIR beta 3 will ask for admin privileges when starting.

All according to this thread:

http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?catid=641&threadid=1252784&forumid=72